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Book an appointment

Welcome to the Bupa Medical Visa Services online booking system.

Here you can make a New Zealand Visa Medical Assessment booking for yourself, your family members or on behalf of others.

To make a booking you will need your passport and a valid credit card to make payment. You will also need to know if you require a Limited or General medical and X-Ray prior to booking. If you have a NZER please use this in your booking, otherwise the clinic will allocate you a number on your arrival.

If you do not already have an NZER, you can still make a booking online, our Medical clinics will allocate a health case identifier when you arrive.

If you require more information or you do not know which type of medical you require, contact Immigration New Zealand using the contact information located on the INZ website.

Fees for New Zealand immigration medical exams are located on the BMVS website.

Please be familiar with our rescheduling / cancellation policy before booking.

Important Coronavirus (COVID-19) Customer Updates

Our clinics are operating in line with relevant State/Territory Public Health Orders.

We will continue to update our Announcements page with the most up-to-date guidance regarding your appointment and visa application.

Please also note appointment availability is impacted by health and safety measures that we have taken to protect our customers and staff. To find out more about the safety measures we have taken within our centres please visit our FAQ page.

To ensure the safety of our team and customers, please DO NOT attend for your visa medical examination if you:

have symptoms of fever and/or respiratory infection (cough, difficult breathing). We ask that you do not attend for a visa medical examination until you have sought medical care, and your symptoms have fully resolved.
have recently been overseas. You must not attend for visa medical examination until at least 14 days after arriving in Australia.
have been in recent contact with a known case of COVID-19. You must not attend for visa medical examination until at least 14 days after last contact.

If any of the above applies to you, please contact us to discuss your appointment options.

Update From Department Of Home Affairs (Home Affairs)

Home Affairs is aware of the limited availability in our centres and that appointments may exceed the 28-day time frame given. In line with the advice set out on the Department’s website, customers will be given additional time to complete checks and provide the requested information.

Home Affairs will take the service disruptions into account when considering your visa application. You do not need to contact Bupa to seek an earlier appointment or Home Affairs to request more time to complete these checks.

For any questions regarding your visa application, please contact your visa processing officer. Please understand that the Home Affairs is aware of the current situation and if you have any concerns relating to your visa, you can call them directly on 131 881.

Please visit the Home Affairs website for more information regarding visa applications and meeting our health requirement or contact your Visa Processing Officer.

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